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ACORD U.S. Workers' Compensation Performance Study

April 2018

The 2018 ACORD U.S. Workers’ Compensation Performance Study is a first-of-its-kind review of this $48 billion market. ACORD examined the Top 50 Workers’Compensation writers in the country, segmented them into value categories, analyzed the criteria for success, and identified winning strategies, tactics, and capabilities.

By evaluating the Top 50 companies’ performance and how it related to their strategies and capabilities, we set out to answer three key questions:

1) How should “success” be measured across Workers’ Compensation insurers?
2) What strategies and tactics lead to superior performance?
3) What are the implications for carriers?

ACORD R&D white papers are available free of charge to all ACORD members.

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