The global insurance industry has faced numerous challenges over the past decade, which have tested the resiliency of operating models and forced the industry to reconsider traditional strategies. The result has been technology-driven improvements along with increased innovation. Looking ahead, a key question is: what will the industry look like?
ACORD conducted an industry-wide survey of insurance professionals for their perspective on the outlook for the industry over the next twenty years. Survey participants identified the technologies, capabilities, practices, and strategies projected to have the greatest impact in the global industry in both the near and long term. The Insurance 2040 report offers key insights and priorities for insurers as they look to the future.