Privacy Statement
ACORD has created this privacy statement in order to
demonstrate our commitment to privacy. The following discloses our
information gathering and dissemination practices for ACORD systems and
networks (e.g. this website). All ACORD systems and networks are
collectively referred to in this privacy statement as the “ACORD
website.”
Information You Explicitly Provide
via Order Form:
To process your order, we
require your name, billing address, phone number, email address,
shipping address and credit card information. We use this information
solely to process your order and, if any questions should arise, to
contact you about your order. In general, we will try to contact you
first by email and only if that fails, or if time is critical, will we
try to contact you by phone. We share this information, and only that
information which is absolutely necessary, with those third parties that
are involved in the processing of your order. For example, the
financial institution that issued your credit card and the shipping
carrier that delivers your order.
via Help Desk Contact Form:
Should you
decide to contact us through our information request form, we require
your name and email address and will only use that information to send
you a reply.
via Content Evaluation Download Form:
We
make available evaluation versions of certain content and should you
decide to download it, we ask for some information about you. This is
used to validate the download and may be used to send you product
information and announcements from time to time.
via Survey Form:
Our online surveys ask visitors for contact information. This information is used to contact the visitor when necessary.
via Attendee Registration Form for Events:
When
you register as an attendee for an event, ACORD may request or require
your name, contact information and, if there is a fee associated with
your registration, payment information (e.g. credit card information).
Your payment information will be used only to the extent necessary to
process the payment of your registration fee. We share your payment
information, and only that information which is absolutely necessary,
with those third parties that are involved in the processing of your
registration fee. Your name and certain contact information may be
included in lists made available to attendees, exhibitors and/or
sponsors of the event for which you are registering. ACORD will always
give you the option to exclude your email address from any lists
provided to event attendees, exhibitors and/or sponsors. Additionally,
ACORD may include your name and contact information (including email
address) in lists made available to entities with which ACORD co-manages
events. This information may be used by ACORD and such co-managing
entities to contact you regarding the event and/or for marketing
purposes. ACORD will never sell, rent or lease a list containing your
contact information to any third party.
via Interactive Facilities Made Available by ACORD:
The ACORD website may contain topical forums, calendars, private
messaging systems, profile creation and display systems, and/or other
communication facilities, designed to enable you to communicate with
others. Use caution when disclosing information through such facilities
as it may become publically available. The ACORD Website Terms of Use
(and specifically, the section of that document entitled “Use of Content
That You Elect To Submit To Or Through The Interactive Facilities
Available On The ACORD Website”) describes ACORD’s use of personal
information and other content that you explicitly provide via
interactive facilities made available to you by ACORD including, without
limitation, your name and photographs that you submit to ACORD through
such facilities. You should review that document as it contains
important information that is not repeated in this privacy statement. It
is available for viewing here.
Information We Automatically Collect
ACORD records IP addresses in the aggregate for
monitoring the level of activity on the ACORD website. We do not link
this to your financial information. We may also use your IP address to
help diagnose problems with our server, and to administer the ACORD
website. ACORD tracks user traffic patterns throughout the ACORD
website. We may do so by reading information from your web browser
string (information contained in every user’s browser) and through your
ACORD user ID, when you log into the ACORD website. ACORD sometimes
tracks and catalogs the search terms that users enter in our search
engines, but this tracking is not associated with individual users.
ACORD also uses cookies. Cookies are small data files that are
transferred to your computer's hard drive through your web browser when
you visit a website. Cookies enable a website, such as the ACORD
website, to recognize your computer, so that you may be provided with a
quality, personalized website experience. Among other things, cookies
enable a website to maintain information when you request a series of
web pages. Without cookies, the ACORD website might not be able to, for
example, recognize that you just completed the first step in a process
so that the second step (and subsequent steps) can be presented to you.
The ACORD website may use different kinds of cookies, including HTTP
("browser") cookies, as well as Flash cookies that are built for use
with the Adobe® Flash® Player. You can manage cookies by using tools
available on most Internet browsers. Most browsers will allow you to
choose what cookies can be placed on your computer and to delete or
disable cookies. Flash cookies may be removed by managing your settings
within Adobe Flash Player. Please note that disabling cookies may
prevent you from using specific features on the ACORD website. ACORD may
permit certain third parties (such as our web analytics providers,
application providers and in certain cases advertisers) to set and
access cookies from the ACORD website. Those companies' uses of cookies
are subject to their own privacy policies, not the ACORD Privacy
Statement. ACORD may include “web beacons” (i.e. transparent GIF images)
in HTML-formatted e-mail messages in order to determine which e-mail
messages are opened, which addressees open them, and the times that such
email messages are opened.
Additional Sharing of Information
Although unlikely, ACORD may be required by law
enforcement or judicial authorities to provide personally identifiable
information to government agencies or others. If demanded as part of a
legal proceeding, we will provide this information upon receipt of the
appropriate documentation.
Security
We utilize industry standard SSL encryption when accepting your
credit card information during our online checkout process. Access to
some computer data and files at ACORD are secured by password coding.
Our network is behind a firewall designed to prevent unauthorized
access.
Modification
ACORD may revise this privacy statement at any time
by posting an updated version of it. You should visit this page from
time to time to review the then-current version because the terms
contained herein, as revised, will be binding on you if you continue
using the ACORD website. Certain provisions of this privacy statement
may be superseded by expressly designated legal notices or terms located
on particular pages on ACORD’s website.
Children
The ACORD website is not directed toward children
under 13 years of age, nor does ACORD knowingly collect, maintain or
store personal information from children under age 13.
External Links
We may include links to other sites. Please be aware
that ACORD is not responsible for the privacy policies and content of
those sites. We encourage our users to read the privacy policies of each
and every web site that collects personal information. This privacy
policy refers only to the information collected by the ACORD website.
Choice/Opt-Out
The ACORD website gives users the following options
for removing their information from our database to not receive future
communications or to no longer receive our service.
1) You can send an e-mail to memberservices@acord.org.
2) Send mail to the following postal address:
ACORD Corporation
PO Box 1529 Pearl River
NY 10965-8529
3) Contact ACORD by telephone at (845) 620-1700
Correct/Update
The ACORD website gives users the following options for changing and modifying information previously provided.
1) You can send an e-mail to memberservices@acord.org.
2) Send mail to the following postal address:
ACORD Corporation
PO Box 1529 Pearl River
NY 10965-8529
3) Contact ACORD by telephone at (845) 620-1700.
If you have any questions about this privacy statement, the practices
of ACORD on the ACORD website, or your dealings with ACORD, please
contact us at memberservices@acord.org.
Last updated: December 2012