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ACORD Insurance Digital Maturity Study (2025 edition)

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2025

By ACORD
March 2025

The challenges and opportunities facing the insurance industry in recent years have been present for some time—but now accelerated, and finally impossib... Read More

ACORD Connect 2024 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2024

Video recordings and PDF versions of selected sessions originally presented at ACORD Connect 2024 are available free of charge to ACORD members and conference attendees.

Sessions include:Read More

Carrier Mergers & Acquisitions: Major Transaction Value Analysis

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | May 2024

By ACORD
May 2024

ACORD conducted a study examining M&A activity in the insurance industry over the last decade. The study screened 15,000 global carrier transactions by insurers a... Read More

ACORD Connect 2023 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2023

Video recordings and PDF versions of selected sessions originally presented at ACORD Connect 2023 are available free of charge to ACORD members and conference attendees. Sessions include:

ACORD NGDS Introduction & Training Manual

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | August 2023

ACORD Next-Generation Digital Standards are a core suite of standardized resource definition files, with JSON and YAML data-interchange formats and components that enable microservices architectura... Read More

Insurance 2040

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2023

By ACORD
February 2023

The global insurance industry has faced numerous challenges over the past decade, which have tested the resiliency of operating models and forced the indus... Read More

The Future of Commercial Sustainability

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2023

By Alchemy Crew
March 2023

Insurance involves predictions, contract causes, risk transfer techniques, and loss reduction. Still, today the focus has moved toward protection and p... Read More

ACORD Connect 2022 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2022

Video and PDF versions of selected sessions originally presented at ACORD Connect 2022 are available free of charge to ACORD members and conference attendees. Sessions include:

ACO... Read More

Global Insurance Growth & Value Pools

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | August 2022

By ACORD
August 2022

ACORD recently conducted an analysis of more than 11,500 carriers across 100 countries toexplore the share, growth, and drivers of industry profits across th... Read More

ACORD London Market Analysis

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2022

By ACORD
March 2022

In the midst of global economic uncertainty, accelerating digitization, and industry disruption, what will the London Market look like in the coming decades? The AC... Read More

InsurTech Investment Outcomes Study

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2022

By ACORD
February 2022

ACORD recently conducted an analysis of more than 2,000 funding rounds by InsurTech start-ups around the world over the last ten years, with the goal of answerin... Read More

ACORD Connect 2021 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2021

PDF versions of the sessions originally presented at ACORD Connect 2021 are available free of charge to ACORD members and conference attendees. Sessions include:

ACORD Capability U... Read More

Intelligent AI: The Power of Digital Twins

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | October 2021

By Intelligent AI
October 2021

The commercial property insurance market of 2021 is ripe for modernization. Insurers and brokers lack comprehensive real-time risk data to help them moni... Read More

Digital Customer Experience Study: US Personal Lines 2021

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | June 2021

By ACORD
June 2021

Digital sales continue to demonstrate increasing levels of growth, accelerated by the shift to digital interaction during a global pandemic. To remain competitive in... Read More

European Insurer Value Analysis

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | May 2021

By ACORD & Alchemy Crew
April 2021

ACORD and Alchemy Crew recently conducted an extensive analysis of the leading European-headquartered insurers, representing €1.2T+ in annua... Read More

Distribution & Digitization: The Broker & Agent Imperative

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2021

By ACORD
January 2021

ACORD studied over 12,000 insurers across 85 countries, representing 90% of global premiums, over a ten-year span. We examined the shifting landscape of distribut... Read More

Health Benefit Platforms: Where Efficiency Meets Engagement

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2021

By Benefitfocus
January 2021

Disruption in the health insurance industry is not a new phenomenon. From rising health care costs and changing legislation to rapidly evolving customer ne... Read More

ACORD Connect 2020 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | December 2020

PDF versions of the sessions originally presented at ACORD Connect 2020 are available free of charge to ACORD members and conference attendees. Sessions include:

ACORD Next-Gen Dig... Read More

US P&C Insurance Performance Analysis

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | October 2020

By EY & ACORD
October 2020

This first-of-a-kind study throws light on why select insurers have performed significantly better than others over a sustained period as P&C insurer... Read More

ACORD Next-Generation Digital Standards

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2020

By ACORD
November 2023

Advances in digital transformation have once again changed the essential nature of data exchange—in formats, quantity, structure, and value. Data consisten... Read More

Intelligent Growth: Intent, Decisions, Outcomes (2024 edition)

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2020

By ACORD
December 2024

The insurance industry is unusual compared to most other sectors worldwide, in that growth is not necessarily linked to value generation. Is “Intelligent G... Read More

ACORD Global Insurance Marketplace Study: Life Insurance

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | December 2019

By ACORD
December 2019

Despite the seemingly innumerable options, only four distinct strategies truly matter to the global insurance industry. The ACORD Global Insurance Marketplace St... Read More

ACORD Connect 2019 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2019

PDF versions of the sessions originally presented at ACORD Connect, October 2019 in Boston, are available free of charge to ACORD members and conference attendees. Sessions include:

ACORD Global Insurance Marketplace Study: Property & Casualty

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | May 2019

By ACORD
December 2019

Despite the seemingly innumerable options, only four distinct strategies truly matter to the global insurance industry. The ACORD Global Insurance Marketplace St... Read More

Operational Excellence in Insurance

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2019

By KPMG & ACORD
March 2019

Insurers are under more pressure than ever to effectively manage their current operating expense environment. In order to gain insights into the most eff... Read More

Increasing Gender Diversity in Insurance Leadership

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2019

By Spencer Stuart & ACORD
March 2019

The value of diversity is well-recognized today. Yet study after study finds that the pipeline of women narrows at each successive level of mos... Read More

ACORD Standards Training Materials - P&C

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2019

These training materials cover both the ACORD P&C Standards (XML and AL3) and ACORD History, Process & Governance. They are geared toward the ACORD Certified Expert exam and curriculum.

ACORD Standards Training Materials - L&A

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2019

These training materials cover both the ACORD L&A Standards and ACORD History, Process & Governance. They are geared toward the ACORD Certified Expert exam and curriculum.

These mate... Read More

ACORD Standards Training Materials - GRLC

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2019

These training materials cover both the ACORD GRLC Standards and ACORD History, Process & Governance. They are geared toward the ACORD Certified Expert exam and curriculum.

These materia... Read More

ACORD Standards Training Materials - AML

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | February 2019

These training materials cover both the ACORD AML Standards and ACORD History, Process & Governance. They are geared toward the ACORD Certified Expert exam and curriculum.

These material... Read More

ACORD Connect 2018 Session Downloads

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | November 2018

PDF versions of the sessions originally presented at ACORD Connect, October 2018 in New Orleans, are available free of charge to ACORD members and conference attendees. Sessions include:

ACORD Global Life Insurance Value Creation Study

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | August 2018

By ACORD
June 2018

The global life insurance industry is notoriously idiosyncratic among not only insurance lines of business, but across all sectors in general. The ACORD Global Life ... Read More

Women in Insurance: Leading to Action

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | July 2018

By Million Women Mentors & ACORD
June 2018

What is the status of women in insurance and what opportunities are being presented to continually advance women? The answers require a r... Read More

XCS eiConsole for L&A Standards

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | May 2018

Available as a free download to ACORD members, PilotFish Technology’s XCS eiConsole for ACORD is a graphical Integrated Development Environment that helps you develop, test, deploy, manage, a... Read More

XCS eiConsole for P&C Standards

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | May 2018

Available as a free download to ACORD members, PilotFish Technology’s XCS eiConsole for ACORD is a graphical Integrated Development Environment that helps you develop, test, deploy, manage, a... Read More

Navigating & Understanding XML with the P&C XML Help File

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2018

ACORD members with access to the P&C Standards may access an online version of the Business Message Specification files (aka the Help File) on our site.

This document provides guidelines... Read More

ACORD XML Naming & Design Rules

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2018

The NDR specifies the common XML architectural functionality, naming conventions, schema design, implementation rules, and data types to be used in XML Specifications across all ACORD Standards.Read More

ACORD GRLC Schema Slicer

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2018

ACORD has developed utilities that can be used against the schema (.xsd) files to help with implementation. This Schema Slicer is designed for use with the ACORD GRLC XML Standards. If you have any... Read More

ACORD LAH Schema Slicer

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2018

ACORD has developed utilities that can be used against the schema (.xsd) files to help with implementation. This Schema Slicer is designed for use with the ACORD L&A XML Standards. If you have ... Read More

ACORD U.S. Workers' Compensation Performance Study

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | April 2018

by ACORD
April 2018

The 2018 ACORD U.S. Workers’ Compensation Performance Study is a first-of-its-kind review of this $48 billion market. ACORD examined the Top 50 Workers’... Read More

ACORD U.S. Property & Casualty Value Creation Study (2024 edition)

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2018

By ACORD
December 2024

Given the complexity of the U.S. Property & Casualty market, measuring value creation – much less understanding its drivers and implications – is... Read More

Digital Customer Experience Study: UK Personal Lines 2020

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | March 2018

By ACORD
January 2021

Digital general insurance shopping is a highly competitive landscape, rapidly shifting to meet dynamic consumer demands and preferences. UK insurance shoppe... Read More

The Value of Standards

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

By ACORD
July 2024

For more than 50 years, ACORD has played an integral role in the global insurance industry, adding value for stakeholders across every aspect of the value chain. Usi... Read More

Why Data Will Change the Definition of Competitive Advantage for P&C Insurers

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

By SMA
October 2017

This paper provides a road map to develop a successful analytics strategy, insights into the current maturity level of data management across the industry, and an u... Read More

ACORD Training Sessions

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

ACORD offers both onsite and virtual training sessions on the use of ACORD Standards, Reference Architecture, and implementation tools. Our members can also take advantage of extended custom consul... Read More

Custom ACORD Implementation Services

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

ACORD's Implementation Services can assist you with new or existing ACORD implementations. We will work directly with your company, your partners, and your existing solution providers to improve yo... Read More

ACORD Reference Architecture

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

The ACORD Reference Architecture provides an enterprise architecture framework for the insurance industry. It consists of business processes, product models, development frameworks, information mod... Read More

The Digital Tsunami: Why U.S. Independent Agents Must Optimize Online Tools Now

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

By ACORD and Thomas H. Wetzel & Associates
March 2017

The vast majority of independent agents and brokers in the U.S. need to embrace and optimize customer-facing digital tech... Read More

Robotic Process Automation in Insurance: An ACORD/Capgemini Perspective

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

By ACORD & Capgemini
April 2017

RPA is a software application that combines user interface recognition technologies with workflow execution tools. RPA software is programmed t... Read More

Innovation: Essential to Digital Transformation and Evolution

if () { if () { if ( != null) { } } For ACORD Members only

ACORD | January 2018

By ACORD & Patricia L. Saporito
September 2017

In the highest performing insurance organizations, innovation is an executive leadership agenda item. It is also seen externally by ... Read More

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